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  1. Citizen Development with ServiceNow® App Engine Gorilla Guide® Trail Map

    Citizen Development with ServiceNow® App Engine Gorilla Guide® Trail Map

    ServiceNow

    Enabling citizen developers to create innovative applications that deliver value to your organization is just the start of this journey. Along the way, your citizen developers will join up with…

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  2. The Gorilla Guide To…® (Express Edition) Elevating ITAM with Workflow

    The Gorilla Guide To…® (Express Edition) Elevating ITAM with Workflow

    ServiceNow

    It’s one thing to understand what IT Asset Management (ITAM) is, and another to figure out how to use it to maximum effect in your environment. ITAM should work for…

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  3. The Gorilla Guide To…® (Express Edition) Getting Started with ITAM

    The Gorilla Guide To…® (Express Edition) Getting Started with ITAM

    ServiceNow

    IT Asset Management (ITAM) is all about knowing what you have, where it is, and making sure you’re getting the most out of it. It’s not considered a sexy part…

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  4. The Gorilla Guide To…® (Express Edition) Optimizing ITAM for Success

    The Gorilla Guide To…® (Express Edition) Optimizing ITAM for Success

    ServiceNow

    IT Asset Management, or ITAM, is about getting your IT house in order. You need to know exactly what’s in your data center and cloud environments to make sure you’re…

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  5. The Gorilla Guide To...® (Silverback Edition) Achieving IT Asset Management Success

    The Gorilla Guide To...® (Silverback Edition) Achieving IT Asset Management Success

    ServiceNow

    IT Asset Management (ITAM) is about managing the full lifecycle of hardware, software, and IT assets from procurement to disposal. Without proper ITAM practices in place, your organization is at…

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  6. The Gorilla Guide® To… Citizen Development with ServiceNow® App Engine, Foundation Edition

    The Gorilla Guide® To… Citizen Development with ServiceNow® App Engine, Foundation Edition

    ServiceNow

    According to Gartner Inc., by 2024 80% of technology products and services will be built by those who are not technology professionals. By enabling end users—citizen developers—your organization will be…

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