Gorilla Guide

Cybersecurity sometimes has a way of standing conventional wisdom on its head. The old saying “What you don’t know can’t hurt you” turns out to be spectacularly wrong when it comes to unexpected default email behaviors from Microsoft Outlook.

As you begin to type an email address into the To, Cc (carbon copy), or Bcc (blind carbon copy) fields in an outgoing message, the Auto-Complete feature will insert a complete address based on or close to whatever you’ve entered. If Outlook guesses right, no harm. But if Outlook guesses wrong, that email could wind up in the wrong hands.

Follow these trail map waypoints to understand how email can get misdelivered, and to learn vital steps to preventing such accidents from happening.